Young Persons Service Manager

Role Title: Service Manager – Youth Persons Service
Rate: £33.58 per hour (or £25.79 per hour PAYE via umbrella)
Contract Type: Interim – 1 months (with potential for extension)
Location: Leyland, Lancashire
Service Focus: Homelessness support for young people aged 16–24 with complex needs, including mental health and substance misuse issues.
Key Focus
As the Service Manager, you will lead a vital service that provides safe, supportive accommodation and tailored support to vulnerable young people experiencing homelessness. These individuals often have a history of trauma, mental health difficulties, or substance misuse. Your leadership will be instrumental in driving positive outcomes and empowering young people to move forward with independence and resilience.
Key Deliverables

• Manage the daily operations of the Youth Persons Service, ensuring high standards of care, safeguarding, and support.
• Provide clear leadership, supervision, and guidance to frontline staff.
• Oversee risk management, safeguarding protocols, and casework quality.
• Work in partnership with external agencies including mental health services, substance misuse teams, housing, and education providers.
• Ensure timely and accurate case recording in line with compliance standards.
• Monitor service performance and drive improvements based on outcomes and data.
• Lead recruitment, training, and staff development initiatives.
• Manage budgets and ensure cost-effective service delivery.
• Represent the service at external meetings, forums, and strategic planning sessions.

Working Model
Hybrid: Flexible working arrangements with on-site presence required in Leyland.
Face-to-Face Priority: In-person engagement with young people is essential to build trust, assess needs, and provide effective support.
Candidate Requirements

• Experience: Minimum of 2 years' experience in a management or leadership role within youth services, supported housing, or similar settings.
• Background: Strong track record supporting vulnerable young people, ideally those with mental health needs or substance misuse issues.
• Knowledge: Excellent understanding of safeguarding, housing legislation, and multi-agency working.
• Leadership: Proven ability to lead teams in high-pressure, person-centred environments.
• Qualifications: Relevant professional qualification (e.g., in social care, youth work, psychology, or similar) preferred but not essential.

Why Join Us?

• Make a meaningful impact on the lives of young people
• Supportive and values-driven working environment
• Opportunity to shape service delivery and build innovative approaches
• Flexible working and supportive leadership
• On-site parking and accessible transport links in Leyland