Managed Service Provider
Service Care Solutions provide a market leading Recruitment Managed Service Provider (MSP) to clients throughout the U.K, ensuring that all aspects of the recruitment process are streamlined from candidate sourcing and engagement to placement support.
Looking to simplify your recruitment supply chain, improve compliance and gain greater control over temporary workforce spend?
Service Care Solutions provides tailored Managed Service Provider (MSP) recruitment solutions to organisations across the UK, giving you one streamlined approach to managing temporary, contract and permanent recruitment.
From candidate sourcing and supplier management to compliance, onboarding, reporting, timesheets and invoicing, we can manage the recruitment process on your behalf while giving your organisation greater visibility and control.
What is a Managed Service Provider in recruitment?
A recruitment Managed Service Provider (MSP) takes responsibility for managing some or all of an organisation's contingent recruitment process. Instead of hiring managers dealing with multiple recruitment agencies, different processes, separate invoices and varying compliance standards, an MSP provides a centralised recruitment solution.
Depending on your requirements, your MSP can manage:
- Vacancy distribution and candidate sourcing
- Recruitment agency and supplier management
- Candidate screening and shortlisting
- Pre-employment checks and compliance
- Worker onboarding
- Rate and spend management
- Timesheets and invoicing
- Recruitment technology and VMS
- Management information and reporting
- Placement and worker support
Master Vendor
- Account Manager led recruitment solution. Roles released immediately to SCS .
- Roles released to the Supply Chain in 24/48 hours.
- CVs uploaded to Bridge VMS.
- CVs vetted by Account Manager then sent to Hiring Manager.
- Interactions through our Account Manager.
Neutral Vendor
- Technology Led recruitment solution.
- Roles released immediately to the Supply Chain.
- CVs uploaded to Bridge VMS and directly sent to Hiring Manager .
- All interactions through Bridge VMS.
Hybrid Model
- Account Manager led recruitment solution.
- Roles released to the Supply Chain immediately.
- CVs uploaded to Bridge VMS.
- CVs vetted by SCS’ Account Manager then sent to the Hiring Manager.
- Majority of interactions through our Account Manager.
Award-winning MSP for seamless, end-to-end recruitment
Our proven and award winning MSP provides clients with a one stop shop for all their recruitment needs. At SCS we believe that a personal approach to recruitment is best ensuring are Account Managers are available 24/7. From order taking, briefing calls, candidate placements to placement care our Account Managers guide hiring managers every step of the way and with our expertise help navigate any queries from salary benchmarking, compliancy, AWR, IR35, timesheets, invoicing etc. to ensure an effortless approach for clients to meet their recruitment needs. Our solution can be adapted around your existing recruitment processes, internal resources, supplier relationships and technology. You don't need to fit into an off-the-shelf recruitment model — we work with you to create the structure that works for your organisation.
Benefits of Managed Service Provider
We provide a personable, Account Manager led structure through our innovative cloud based recruitment portal, ensuring you have the recruitment expertise you need instantly.
Strategic Recruitment Partner
We know that every client is unique, therefore, we work alongside our clients to provide a consultative approach to their specific recruitment needs supporting implementation, embedding change and growth. We’re by our clients’ side every step of the way.
Eliminate Non-Compliant Spend
We are an approved supplier through frameworks such as MSTAR4, Crown Commercial Services, Procurement for Housing, The Local Government Resourcing Partnership and more, ensuring that your recruitment spend is compliant with the Procurement Act.
Reduce Costs
We help you improve the quality of hires whilst reducing administration costs through a bespoke recruitment strategy and cost analysis/management helping us reduce client costs by 14% on average.
Increase Fill Rates
Our Managed Recruitment Service provides a 98%+ Fill Rate across all contracts.
100% Compliance
Our Account Managers conduct a full vetting audit ensuring all workers meet the legal, contractual and job specific requirements before starting in a role.
Single Point of Contact
Our dedicated account management team deliver excellent customer service by putting our customers first. We go above and beyond and are always available to support our customers building long lasting partnerships.
Complete Visibility
Discover the future with our innovative recruitment portal packed with features, allowing real time visibility over the whole hiring process. At Service Care Solutions we understand that data drives good decisions, questions such as compliance, performance, spend, time to fill and other metrics are available at a glance.
Increased Candidate Pool
We work with over 50 specialist recruitment agencies ensuring we have a broad spectrum of talent across the UK at the touch of a button achieving a 98%+ Fill Rate.
Recruitment MSP FAQs
A recruitment Managed Service Provider is an organisation that manages some or all of a company's contingent recruitment process. This can include managing vacancies, recruitment agencies, candidates, compliance, onboarding, workforce data, timesheets and invoicing through one centralised recruitment solution.
A recruitment agency usually focuses on sourcing candidates for individual vacancies. An MSP can manage the wider recruitment process, including multiple recruitment suppliers, technology, compliance, reporting, workforce spend and recruitment performance.
A Master Vendor acts as the primary recruitment supplier and usually has the first opportunity to fill vacancies before they are released to additional suppliers. A Neutral Vendor manages an approved supply chain without prioritising one recruitment agency's candidates over another.
Yes. An MSP can incorporate approved existing suppliers into a managed recruitment supply chain, subject to the agreed commercial and compliance requirements.
MSPs are most commonly associated with contingent and temporary workforces, but the solution can also incorporate fixed-term and permanent recruitment depending on your organisation's requirements.
An MSP may be appropriate when an organisation manages significant temporary recruitment volumes, works with multiple recruitment agencies, lacks visibility over recruitment spend, needs greater compliance oversight or wants to reduce the administrative burden placed on hiring managers.
Implementation depends on factors including workforce size, supplier numbers, technology, compliance requirements and organisational complexity. We work with stakeholders to develop an implementation plan based on the individual requirements of the organisation.
Yes. Service Care Solutions provides Master Vendor, Neutral Vendor and Hybrid MSP solutions, allowing the recruitment model to be designed around your workforce requirements and existing processes.
These FAQs give you natural coverage for a lot of the longer Google and AI searches we were talking about earlier.
