Senior Family Support Worker

Senior Family Support Worker – Birmingham Children’s Trust
Location: Birmingham
Grade: GR4
Contract: Full-time, Permanent

Birmingham Children’s Trust is dedicated to making Birmingham the greatest city to grow up in. We give our best so children and young people can achieve theirs.

We’re looking for a passionate and skilled Senior Family Support Worker to join our integrated Family Support and Safeguarding Service. This is an exciting opportunity to make a real difference to children, young people, and families across the city.

About the Role As a Senior Family Support Worker, you’ll use your professional expertise to:

• Deliver evidence-based interventions that safeguard and promote the welfare of children and young people.
  
  
• Lead on assessments, creating and coordinating multi-agency support plans.
  
  
• Act as lead professional for a varied caseload, ensuring families receive the right help at the right time.
  
  
• Chair case planning and review meetings, providing high-quality advice and guidance.
  
  
• Champion a specialist area (e.g. domestic abuse, substance misuse, parenting, or disability), sharing knowledge and delivering workshops to colleagues.
  
  
• Work in partnership with statutory and non-statutory agencies to achieve positive outcomes.
  
  

About You We’re looking for someone who can demonstrate:

• GCSE education plus an NVQ Level 4 (or equivalent) in a related field.
  
  
• Experience of working directly with children, young people, and families, delivering evidence-based support.
  
  
• Strong skills in assessing needs, creating support plans, and managing complex caseloads.
  
  
• The ability to chair meetings, analyse information, and work collaboratively with partners.
  
  
• A commitment to safeguarding, equality, and excellent customer care.
  
  
• Willingness to work flexibly, including some out-of-hours work, and undertake relevant training.
  
  

Why Join Us?

• Be part of a values-driven organisation focused on One Team, Accountability, Quality & Innovation, Relationships, and High Support/High Challenge.
  
  
• Contribute to real change for families in Birmingham.
  
  
• Work with supportive colleagues and experienced managers who invest in your professional growth.
  
  

How to Apply If you’re passionate about supporting children, young people, and families to thrive, we’d love to hear from you.
Send your CV or request an application pack by emailing john.deane@servicecare.org.uk.

? Referral Bonus: Know someone who’d be perfect for this role? Refer them! If they’re successful, you’ll receive a £250 reward.