Records & Archive Coordinator

Records & Archive Co-ordinator Location: Multi-site across both Forces (travel required across Thames Valley)
Hours: 20 hours per week (flexible)
Contract: Fixed Term (06/09/2025 – 31/01/2026)
Rate: £15.97 PAYE per hour £21.31 LTD per hour (Umbrella)

About the Role We are seeking a proactive and organised Records & Archive Co-ordinator to support Records Management Unit within Thames Valley Police. You will coordinate the flow of records, manage archiving systems, troubleshoot technical issues, and provide insightful performance reporting. This role ensures that all records and crime assets are accurately maintained, retrievable, and compliant with legal and policy standards.

As a key member of the team, you will contribute to strategy, governance, and operational delivery while providing excellent customer service and advice to internal and external stakeholders.

Key Responsibilities

• Maintain and analyse performance data, producing reports to support operational decisions.
  
  
• Catalogue, classify, and archive incoming records, ensuring compliance with MoPI and other policies.
  
  
• Troubleshoot Records Management ICT and technical issues across both Forces.
  
  
• Implement retention schedules, manage disposals, and advise on records lifecycle management.
  
  
• Deliver training, guidance, and operational procedures related to records management.
  
  
• Deputise for the Records & Archive Manager on H&S, security, and logistics matters.
  
  
• Ensure secure handling of sensitive, personal, and classified information.
  
  

About You

• Strong customer service, problem-solving, and organisational skills.
  
  
• Advanced IT skills (spreadsheets, databases, Windows applications).
  
  
• Experience in records management, with relevant qualifications or equivalent experience.
  
  
• Knowledge of Information Management legislation (Data Protection Act, MoPI, FOIA).
  
  
• Ability to work independently, make sound judgements, and adapt quickly to new systems.
  
  
• Comfortable working at heights (up to 4 metres) and using shelving equipment safely.
  
  
• Excellent communication, negotiation, and influencing skills.
  
  

Desirable:

• Experience in law enforcement or public sector records management.
  
  
• Experience with records management IT systems.
  
  

Why Join Us?

• Play a vital role in maintaining the integrity of police records and crime assets.
  
  
• Work across two Forces with the opportunity to contribute to high-impact decisions.
  
  
• Flexible part-time hours with on-call support and travel opportunities.
  
  Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.
   
  Harry Greenhalgh