Housing Options Team Leader

Housing Options Team Leader
Location: Redcar & Cleveland
Rate: £29.63 LTD per hour
Contract: Temporary
We are recruiting on behalf of our client for a Housing Options Team Leader to lead a busy Housing Advice & Information Team. This is an excellent opportunity for an experienced housing professional with a strong background in homelessness legislation and team management.
Key Responsibilities

• Lead the Housing Advice & Information Team to deliver a customer-focused service.
• Develop and implement homelessness prevention strategies, policies, and service plans.
• Provide effective supervision, support, and performance management for staff.
• Ensure compliance with homelessness legislation, statutory duties, and best practice.
• Monitor budgets, commissioned services, and performance returns.
• Build strong relationships with partner agencies, landlords, and voluntary organisations.
• Represent the service at meetings, committees, and court when required.

Requirements

• Significant experience in homelessness services, with strong knowledge of relevant legislation.
• Proven experience managing and supporting teams.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work effectively with partner agencies and manage complex cases.
• Educated to A-Level (or equivalent) with GCSEs in English and Maths (A–C).
• Flexible approach with the ability to respond to service needs.
• Full driving licence.

Desirable

• Recognised management qualification or CIH membership.
• Experience using Jigsaw (Housing Partnership) case management system.
• Experience providing training.

This is a fantastic chance to take on a leadership role where you can make a real difference in homelessness prevention and housing services.
📩 To apply, please contact: George Westhead
Recruitment Consultant – Service Care Solutions
📞01772 208 966

📧 George.Westhead@servicecare.org.uk