Family Time Supervisor

Family Time Supervisor – Chelmsley Wood (Willow House, B37 5UH)
Full Time – 37 hours per week

We’re looking for a Family Time Supervisor to join our team at Willow House, 2 Chelmsley Circle, Chelmsley Wood (B37 5UH).

In this rewarding role, you’ll support children and families during family time contact sessions, ensuring every visit is safe, positive, and child-centred.

What you’ll be doing

• Supervising and observing family time contact between children and their families, ensuring children are never left alone with parents.
  
  
• Undertaking assessments during contact sessions and maintaining clear, accurate records of observations.
  
  
• Providing support, advice, and guidance to parents where appropriate, helping them to create a positive experience for their child.
  
  
• Transporting children to and from contact sessions (essential car user).
  
  
• Liaising with social workers, IROs, and other professionals involved in the child’s care.
  
  
• Ensuring conversations remain appropriate and focused on the child, not on care plans or sensitive matters.
  
  
• Promoting safe practice and a nurturing environment, with an understanding of child development and the importance of age-appropriate interactions.
  
  

About you

• Experience of supervising or supporting family time/contact sessions is essential.
  
  
• Confident in offering supportive, respectful, and empathetic guidance to parents.
  
  
• Understanding of child development and how to create a safe, engaging environment for children.
  
  
• Able to build professional relationships with children, families, and colleagues.
  
  
• Must hold a full UK driving licence and have access to a vehicle for work purposes.
  
  

This is a fantastic opportunity to make a real difference in the lives of children and their families, helping them to build positive, meaningful relationships.

? To apply, please email your CV to john.deane@servicecare.org.uk

? If you refer someone who is successful, you can receive £250 as a thank you!