Children’s Contact Worker

Children’s Contact Worker – Birmingham Children’s Trust
Location: Birmingham

Birmingham Children’s Trust is dedicated to making a positive difference for children, young people, and families across the city. Our vision is simple: “Working together to make Birmingham the greatest city to grow up in.”

We are now looking for Children’s Contact Workers to join our team and support children in care to maintain safe and meaningful contact with their families.

About the Role As a Contact Worker, you will:

• Safely transport and supervise children and young people for family contact.
  
  
• Ensure that contact requirements and safeguarding procedures are followed.
  
  
• Produce clear, high-quality written reports after each session.
  
  
• Build positive working relationships with children, parents, carers, and professionals.
  
  
• Keep contact rooms safe and welcoming, and support the smooth running of the service.
  
  

You’ll be regularly supervised by a Contact Coordinator and provided with ongoing training to support your development.

What We’re Looking For We’d love to hear from you if you have:

• Substantial experience of direct work with children under 10 years (paid, voluntary, or personal).
  
  
• Strong communication skills and the ability to build trust with children and families.
  
  
• Knowledge of safeguarding and car safety legislation.
  
  
• Confidence to work independently and write quality reports.
  
  
• A flexible approach to meet the needs of the service.
  
  

Other requirements:

• A full UK driving licence.
  
  
• Sole use of a car for work purposes.
  
  
• Willingness to work flexibly, including outside of core hours.
  
  

A qualification in childcare (or equivalent) is desirable but not essential.

Why Join Us? At Birmingham Children’s Trust, our values guide everything we do: One Team, Accountability, Quality, Relationships, High Support and High Challenge. We’re committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment.

How to Apply If you’re passionate about making a difference and want to join a dedicated team, please send your CV to john.deane@servicecare.org.uk.

? Referral Bonus: If you know someone perfect for this role, refer them to us! If they are successful, you could receive a £250 referral bonus.